Pharmacy Direct

Has achieved a near-perfect 99.9% service level score in delivering medicine to Medical Scheme patients in seven of the nine South African provinces.

We provide private services to our patients with easy access to a professional and caring team of Pharmacists.

We have a proven track record for on time delivery – service levels are monitored daily and our performance is reported to our clients.

Benefits last longer

As a designated service provider, Pharmacy Direct will charge a reduced legislated professional dispensing fee.

Patients are offered the opportunity to obtain medicine at affordable prices. No Administration fees are charged.

With Pharmacy Direct it is convenient to obtain medicine as it is automatically dispensed on a 28 day cycle and delivered to you. Delivery is free of charge.


Multiple delivery options exist

On time delivery of medicine sent directly to your home, place of work, temporary address or the nearest Post Office.

Delivery Reach – Pharmacy Direct delivers nationwide and is in the unique position that due to our courier networks medication is also delivered to remote areas.

Important Reminders

Pharmacy Direct dispenses all scheduled medication at single exit price (SEP) plus a dispensing fee of 26%. The total value of the dispensing fee will not exceed R26.00 (excl)

A new repeatable prescription should be obtained from your doctor every six months

For reference purposes, all correspondence, whether by fax or email should reflect your Medical Aid Number

Pharmacy Direct will confirm receipt of a fax send to us Via SMS within 24 hours

Pharmacy Direct office Hours:

Medical Scheme Patients:
Monday to Friday from 07:30 to 17:00

CCMDD(NHI) Patients:
Monday to Friday from 07:30 to 17:00

(NHI Call Centre Only):
Our Call Centre agents can assist clients in all the eleven official languages.

Saturday’s from 08:00 to 12:00